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<blockquote data-quote="cheryl" data-source="post: 2560827" data-attributes="member: 1"><a href="http://www.retaildive.com/news/ups-surging-e-commerce-sales-to-drive-record-holiday-returns/433124/" target="_blank">UPS: Surging e-commerce sales to drive record holiday returns - Retail Drive</a>The holiday rush isn&#039;t over yet for shipping companies. This week, consumers will flood the parcel delivery company with ill-fitting sweaters, gaudy jewelry and other unwanted holiday gifts to be returned.For retailers, the reverse supply chain problem can be costly: The National Retail Federation estimates returns cost U.S. retailers more than $260 billion in lost sales. “Retailers are continuously improving their returns programs,” Teresa Finley, chief marketing officer for UPS, said in a statement. “The next great opportunity is to unlock the value of these returned products through a sophisticated reverse logistics program.”</blockquote>

[QUOTE="cheryl, post: 2560827, member: 1"] [URL='http://www.retaildive.com/news/ups-surging-e-commerce-sales-to-drive-record-holiday-returns/433124/'][B]UPS: Surging e-commerce sales to drive record holiday returns - Retail Drive[/B][/URL] The holiday rush isn't over yet for shipping companies. This week, consumers will flood the parcel delivery company with ill-fitting sweaters, gaudy jewelry and other unwanted holiday gifts to be returned. For retailers, the reverse supply chain problem can be costly: The National Retail Federation estimates returns cost U.S. retailers more than $260 billion in lost sales. “Retailers are continuously improving their returns programs,” Teresa Finley, chief marketing officer for UPS, said in a statement. “The next great opportunity is to unlock the value of these returned products through a sophisticated reverse logistics program.” [/QUOTE]

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