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<blockquote data-quote="racerx" data-source="post: 58860"><p>Wow, air upser! Great post! </p><p> </p><p>I think we are in a great position right now for the future. Say what you want about Mike Eskew and the current upper management, but I think that they looked into the future and picked the best path for us. They recognized that small package had become a mature market with little growth potential. Given the fact that we had the most market share of all the players, we were not going to continue large scale growth by continuing to focus all our attention on small package. They decided that rather than UPS being a part of our customers supply chain, we wanted to become their supply chain. For years, customers, both large and small, have asked us to be an extension of their company and make final deliveries to their customer and distributors. But now, we are positioning ourselves so that instead of just handling the last mile delivery, we will be able to handle all transportation needs for a customer. </p><p> </p><p>Currently, ABC Companys call center takes an order for a widget. The call center processes that order on an IBM system and it is relayed to their only warehouse in California where one of their employees picks and packs the widget. They then process the shipment though Worldship for ground, one of the finest in Brown shows up for the daily pick up and UPS delivers it to the customer 5 days later. Because the employee that picked that shipment happened to notice that they were getting low on widgets, he calls the home office to order more. The home office calls the vendor and orders more widgets. A few days later, more widgets show up, but it is a few days late (they must have used DHL!). All of the customers who found out that this company was out of widgets cancelled their order and went some place else. In this scenario, the only piece of the action that UPS gets is the final delivery of the widget. </p><p> </p><p>But picture this: A UPS Supply Chain Solutions call center takes an order for an ABC Companys widget. The SCS call center processes the order on an UPS proprietary system and the order is relayed to one of 10 SCS warehouses strategically located across the country that stocks ABCs products. In this case, the order is going to Knoxville, TN, so the SCS warehouse in Louisville gets the order. It is picked, packed, and shipped by a UPS SCS warehouse employee and shipped via ground to deliver the next day. The SCS Warehouse Management System (WMS) noticed 2 days ago that the widgets were below a predetermined amount and placed an order with the vendor of the widgets. Those parts are shipped via UPS NDA with a Quantum View Notify alert to the UPS SCS warehouse supervisor so that he knows that he will have a large amount of inbound deliveries tomorrow so that he can plan his folks work day. In this scenario UPS is getting a piece of everything AND the customer is saving money because we understand transportation and we have squeezed every penny of cost savings out of the supply chain. </p><p> </p><p>We are doing this today but it is mostly for large customers like Dell. But what if we could get this down so well that that we could do this for any customer of any size? UPS is no longer part of the supply chain, WE ARE THE SUPPLY CHAIN. Right now, no company is really set up to totally take the supply chain away from customers. But if a company was to be the 1st to be able to demonstrate that this is a typical offering, that company would be the market leader in a $3 TRILLION market place Total Supply Chain Management.</p></blockquote><p></p>
[QUOTE="racerx, post: 58860"] Wow, air upser! Great post! I think we are in a great position right now for the future. Say what you want about Mike Eskew and the current upper management, but I think that they looked into the future and picked the best path for us. They recognized that small package had become a mature market with little growth potential. Given the fact that we had the most market share of all the players, we were not going to continue large scale growth by continuing to focus all our attention on small package. They decided that rather than UPS being a part of our customers supply chain, we wanted to become their supply chain. For years, customers, both large and small, have asked us to be an extension of their company and make final deliveries to their customer and distributors. But now, we are positioning ourselves so that instead of just handling the last mile delivery, we will be able to handle all transportation needs for a customer. Currently, ABC Companys call center takes an order for a widget. The call center processes that order on an IBM system and it is relayed to their only warehouse in California where one of their employees picks and packs the widget. They then process the shipment though Worldship for ground, one of the finest in Brown shows up for the daily pick up and UPS delivers it to the customer 5 days later. Because the employee that picked that shipment happened to notice that they were getting low on widgets, he calls the home office to order more. The home office calls the vendor and orders more widgets. A few days later, more widgets show up, but it is a few days late (they must have used DHL!). All of the customers who found out that this company was out of widgets cancelled their order and went some place else. In this scenario, the only piece of the action that UPS gets is the final delivery of the widget. But picture this: A UPS Supply Chain Solutions call center takes an order for an ABC Companys widget. The SCS call center processes the order on an UPS proprietary system and the order is relayed to one of 10 SCS warehouses strategically located across the country that stocks ABCs products. In this case, the order is going to Knoxville, TN, so the SCS warehouse in Louisville gets the order. It is picked, packed, and shipped by a UPS SCS warehouse employee and shipped via ground to deliver the next day. The SCS Warehouse Management System (WMS) noticed 2 days ago that the widgets were below a predetermined amount and placed an order with the vendor of the widgets. Those parts are shipped via UPS NDA with a Quantum View Notify alert to the UPS SCS warehouse supervisor so that he knows that he will have a large amount of inbound deliveries tomorrow so that he can plan his folks work day. In this scenario UPS is getting a piece of everything AND the customer is saving money because we understand transportation and we have squeezed every penny of cost savings out of the supply chain. We are doing this today but it is mostly for large customers like Dell. But what if we could get this down so well that that we could do this for any customer of any size? UPS is no longer part of the supply chain, WE ARE THE SUPPLY CHAIN. Right now, no company is really set up to totally take the supply chain away from customers. But if a company was to be the 1st to be able to demonstrate that this is a typical offering, that company would be the market leader in a $3 TRILLION market place Total Supply Chain Management. [/QUOTE]
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