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<blockquote data-quote="susiedriver" data-source="post: 58861"><p>Air_upser, </p><p> </p><p>I will try to address your very legitimate concerns on a point by point basis. </p><p> </p><p>Im not sure that a comparison of UPS to the airline industry as a whole is valid. Any transportation company faces a nearly identical set of obstacles. There is a huge difference between UPS, and say, NWA. UPS is strictly in the freight business. We dont haul human cargo, as a rule. The passenger airlines do, obviously. Now, from your moniker, I would assume you have something to do with the UPS air operation. Can you tell me what the price differential would be between flying, say 150 passengers and their luggage from New York to LA at $200 a head and filling that same plane to capacity with air freight? No comparison, is there? Thats why you cannot use the airline industry as a comparison with UPS. Personally I dont know why UPS doesnt just settle with the IPA. Do you have any idea what late freight and a simple thing like a pilot getting on the brakes a bit hard costs the company? Pony up, and be done with it. </p><p> </p><p>Diversification is a good thing, ignoring the core business is not. That is what seems to be happening. On one hand you say how great the drivers (public face of the company) are, yet almost to a man (woman), the drivers complain about excessive hours and unreasonable work standards. Do you think they only complain to each other? </p><p> </p><p>Fuel? Thats a non issue. It is the same or worse for everyone. </p><p> </p><p>Labor? Thats a hot potato, for sure. Ill leave that for another post. I will just make one comment, management controls labor, how they do it is up to them. </p><p> </p><p>Going Public? Well, a lot of people made a lot of money. Most of them no longer are in power positions with the company anymore. Just like politics, follow the money. I dont think it has been at all to the companys advantage going public. One could put forth the argument that the stock would be at about the same price per share today if we had remained private, and we would not have had to experience the daily fluctuations that we live through now, just a slow steady increase. </p><p> </p><p>Competition? Well I have to disagree with you. From my experience the competition does do it as least equally as well, and at a cheaper rate. Jim Caseys credo of best service, best price is no longer in play, in fact much of Caseys teachings have fallen by the wayside. I also think that you would have a hard time convincing a majority of the drivers here that FDX &amp; DHL drive junk as compared to UPS, and although DHLs uniforms are garish and their appearance standards arent as strict as UPSs, I wouldnt lump FDX into the same category, they have sharp uniforms, much more comfortable than ours, and they do maintain a professional appearance. In recent years I would have to say that at least on the express side of their business, their vehicles are cleaner than ours, as well. In my old center, which is extended, we were lucky to have the vehicles washed once a week, I wont even comment on the insides. </p><p> </p><p>I recently read an article by Yvon Chouinard, founder of Patagonia, he has ideas on running a business that seem to work. It was in the October issue of Outside Magazine, and is not online yet. I did find this article about him, that is worth reading: <a href="http://www.time.com/time/reports/environment/heroes/heroesgallery/0%2C2967%2Cchouinard%2C00.html" target="_blank">http://www.time.com/time/reports/environment/heroes/heroesgallery/0,2967,chouinard,00.html</a> </p><p> </p><p>His basic precept is, do the right thing, and everything else will fall into place.</p></blockquote><p></p>
[QUOTE="susiedriver, post: 58861"] Air_upser, I will try to address your very legitimate concerns on a point by point basis. Im not sure that a comparison of UPS to the airline industry as a whole is valid. Any transportation company faces a nearly identical set of obstacles. There is a huge difference between UPS, and say, NWA. UPS is strictly in the freight business. We dont haul human cargo, as a rule. The passenger airlines do, obviously. Now, from your moniker, I would assume you have something to do with the UPS air operation. Can you tell me what the price differential would be between flying, say 150 passengers and their luggage from New York to LA at $200 a head and filling that same plane to capacity with air freight? No comparison, is there? Thats why you cannot use the airline industry as a comparison with UPS. Personally I dont know why UPS doesnt just settle with the IPA. Do you have any idea what late freight and a simple thing like a pilot getting on the brakes a bit hard costs the company? Pony up, and be done with it. Diversification is a good thing, ignoring the core business is not. That is what seems to be happening. On one hand you say how great the drivers (public face of the company) are, yet almost to a man (woman), the drivers complain about excessive hours and unreasonable work standards. Do you think they only complain to each other? Fuel? Thats a non issue. It is the same or worse for everyone. Labor? Thats a hot potato, for sure. Ill leave that for another post. I will just make one comment, management controls labor, how they do it is up to them. Going Public? Well, a lot of people made a lot of money. Most of them no longer are in power positions with the company anymore. Just like politics, follow the money. I dont think it has been at all to the companys advantage going public. One could put forth the argument that the stock would be at about the same price per share today if we had remained private, and we would not have had to experience the daily fluctuations that we live through now, just a slow steady increase. Competition? Well I have to disagree with you. From my experience the competition does do it as least equally as well, and at a cheaper rate. Jim Caseys credo of best service, best price is no longer in play, in fact much of Caseys teachings have fallen by the wayside. I also think that you would have a hard time convincing a majority of the drivers here that FDX & DHL drive junk as compared to UPS, and although DHLs uniforms are garish and their appearance standards arent as strict as UPSs, I wouldnt lump FDX into the same category, they have sharp uniforms, much more comfortable than ours, and they do maintain a professional appearance. In recent years I would have to say that at least on the express side of their business, their vehicles are cleaner than ours, as well. In my old center, which is extended, we were lucky to have the vehicles washed once a week, I wont even comment on the insides. I recently read an article by Yvon Chouinard, founder of Patagonia, he has ideas on running a business that seem to work. It was in the October issue of Outside Magazine, and is not online yet. I did find this article about him, that is worth reading: [url="http://www.time.com/time/reports/environment/heroes/heroesgallery/0%2C2967%2Cchouinard%2C00.html"]http://www.time.com/time/reports/environment/heroes/heroesgallery/0,2967,chouinard,00.html[/url] His basic precept is, do the right thing, and everything else will fall into place. [/QUOTE]
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