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Brown Cafe UPS Forum
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Using DIAD for COD's
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1253478" data-attributes="member: 12570"><p>Since you work the customer counter you already know how to "force" the address in to the DIAD. After you scan the 1Z and enter the address you hit big arrow down----the DIAD will then prompt you for the COD amount. Enter that and the form of payment, which is normally check although I think the customer counter is allowed to accept cash for COD's. Have customer sign and complete the delivery.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1253478, member: 12570"] Since you work the customer counter you already know how to "force" the address in to the DIAD. After you scan the 1Z and enter the address you hit big arrow down----the DIAD will then prompt you for the COD amount. Enter that and the form of payment, which is normally check although I think the customer counter is allowed to accept cash for COD's. Have customer sign and complete the delivery. [/QUOTE]
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Using DIAD for COD's
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