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USPS takes Dell Account
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<blockquote data-quote="racerx" data-source="post: 56513"><p>Moreluck and Susie, that is one synergies of having the UPS Store as part of our service offerings. Alternate Delivery, as the service has been named, is available. But I am sure that it was cost that drove Dell away. We would have to charge for that service because a UPS driver would have to deliver the computer the last mile to the UPS Store (not to mention we would have to compensate the UPS Store owner for the space that these orders take up). The USPS would not have to charge anything extra because the package never leaves the Post Office facility. It is just like UPS Hold For Pickup service at our customer centers we dont charge anything extra because this service actually saves us money by not having a driver make the last mile delivery. Also, given the bad press about our relationships with the UPS Stores owners, I bet Dell did not want to be in the middle of that. </p><p> </p><p>But I agree with the other posters on this thread I dont think either party thought this all the way through. The USPS did not take into consideration where all of these shipments would be held and they might not grasp the sheer volume of the these orders, while Dell did not consider that they are no longer shipping with a for profit company that owes its existence to good service. And lets face it, anyone who has been to the Post Office lately was not overwhelmed by the sense that anyone in that building was glad that they were there. The problems will be swift and many. </p><p> </p><p>I have been involved with a few dealing with Dell it is their way or the highway and it is never their fault. I give it 2 months before they take it away from the USPS.</p></blockquote><p></p>
[QUOTE="racerx, post: 56513"] Moreluck and Susie, that is one synergies of having the UPS Store as part of our service offerings. Alternate Delivery, as the service has been named, is available. But I am sure that it was cost that drove Dell away. We would have to charge for that service because a UPS driver would have to deliver the computer the last mile to the UPS Store (not to mention we would have to compensate the UPS Store owner for the space that these orders take up). The USPS would not have to charge anything extra because the package never leaves the Post Office facility. It is just like UPS Hold For Pickup service at our customer centers we dont charge anything extra because this service actually saves us money by not having a driver make the last mile delivery. Also, given the bad press about our relationships with the UPS Stores owners, I bet Dell did not want to be in the middle of that. But I agree with the other posters on this thread I dont think either party thought this all the way through. The USPS did not take into consideration where all of these shipments would be held and they might not grasp the sheer volume of the these orders, while Dell did not consider that they are no longer shipping with a for profit company that owes its existence to good service. And lets face it, anyone who has been to the Post Office lately was not overwhelmed by the sense that anyone in that building was glad that they were there. The problems will be swift and many. I have been involved with a few dealing with Dell it is their way or the highway and it is never their fault. I give it 2 months before they take it away from the USPS. [/QUOTE]
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