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USPS takes Dell Account
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<blockquote data-quote="ok2bclever" data-source="post: 56519"><p>We already have this additional service "hold for pick up" at our UPS customer centers in several forms and all are free. </p><p> </p><p>At my center we average four to eight systems a day held by request for pick up. </p><p> </p><p>They take up room really fast! </p><p> </p><p>You can order your system using the official Hold For Pick UP using your local UPS customer service center's address and get a call in the morning it comes in and pick it up as early as 8 am or as late as 8 pm in my area that same morning/day(try that at the Post Office). </p><p> </p><p>Or you can call and request Same Day Will Call after getting the delivery notice and get a telephone confirmation of when the driver will be back in so you can customize your pickup time up to 8pm. </p><p> </p><p>Or request a hold after the first (or second or third) attempt and have it held at the local UPS customer center the next day or up to a week later. </p><p> </p><p>Any pick up at our customer center supplies you with a cart, two wheeler or assistance if you need it or request it to get the system out to your car/truck/van, whatever. </p><p> </p><p>The Post Office cannot truly compete with any of that. </p><p> </p><p>So service is not the issue. </p><p> </p><p>There are two potential factors in Post Offices favor. </p><p> </p><p>Number one is cost if the Post Office is cheaper and at the sizes and weights involved I don't see how that can be, but must be, right? </p><p> </p><p>Number two is the customer's local Post Office is likely closer than the UPS customer center as we have far more territory covered by our centers than that covered by each individual Post Office. </p><p> </p><p>That one can be significant for many rural customers. </p><p> </p><p>susie's UPS Store suggestion could diminish that issue, but would have to be worked out with the independent franchises I imagine.</p></blockquote><p></p>
[QUOTE="ok2bclever, post: 56519"] We already have this additional service "hold for pick up" at our UPS customer centers in several forms and all are free. At my center we average four to eight systems a day held by request for pick up. They take up room really fast! You can order your system using the official Hold For Pick UP using your local UPS customer service center's address and get a call in the morning it comes in and pick it up as early as 8 am or as late as 8 pm in my area that same morning/day(try that at the Post Office). Or you can call and request Same Day Will Call after getting the delivery notice and get a telephone confirmation of when the driver will be back in so you can customize your pickup time up to 8pm. Or request a hold after the first (or second or third) attempt and have it held at the local UPS customer center the next day or up to a week later. Any pick up at our customer center supplies you with a cart, two wheeler or assistance if you need it or request it to get the system out to your car/truck/van, whatever. The Post Office cannot truly compete with any of that. So service is not the issue. There are two potential factors in Post Offices favor. Number one is cost if the Post Office is cheaper and at the sizes and weights involved I don't see how that can be, but must be, right? Number two is the customer's local Post Office is likely closer than the UPS customer center as we have far more territory covered by our centers than that covered by each individual Post Office. That one can be significant for many rural customers. susie's UPS Store suggestion could diminish that issue, but would have to be worked out with the independent franchises I imagine. [/QUOTE]
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