Very Disappointing - !

[UPSGUY72]

as per UPS.COM--

Your driver will make a second attempt on the next business day, and a third attempt on the following business day, if necessary.

72 - it's no wonder u have so many complaints against u - u need to make consecutiveattempts---oooops, my font key is stuck again.

That the problem a package could get put in the wrong truck thus it would be sheeted missed so there would be not attept that day. In this case the call tag Probably wasn't turn back in and or the clerk never reprinted it or put it out the next day. Weather might have also effected why three consecutive attempts where not made. Like I said before each package should be sheets each day that doesn't mean there was an attempt to deliver.

Well if people are complain about the service that I provided I haven't heard anything about it.

 

[Dustyroads]

Hoax, similarly, I've been disturbed in an amusing way.

 

[gimmeabreak]

That the problem a package could get put in the wrong truck thus it would be sheeted missed so there would be not attept that day. In this case the call tag Probably wasn't turn back in and or the clerk never reprinted it or put it out the next day. Weather might have also effected why three consecutive attempts where not made. Like I said before each package should be sheets each day that doesn't mean there was an attempt to deliver.

Well if people are complain about the service that I provided I haven't heard anything about it.

I learned one thing for sure during my Operations days---we don't own TRUCKS...

 

[UPSGUY72]

I agree too but it has been fun. If gimmeabreak just took the advice to start it would have never gotten this far.

 

[Dustyroads]

And, getting some perspective, Hoax, there are a lot of worse things about UPS that appear on the internet and the media every day than this guy complaining about his call tag not being made.

 

[gimmeabreak]

And, getting some perspective, Hoax, there are a lot of worse things about UPS that appear on the internet and the media every day than this guy complaining about his call tag not being made.

c'mon Dusty---my post was not a complaint but an indication of a bigger issue that OUR customers face every day...

 

[UPSGUY72]

I learned one thing for sure during my Operations days---we don't own TRUCKS...

you want to start and argue ment about everything I'll let you win this I made mistake it should have been package car

 

[gimmeabreak]

you want to start and argue ment about everything I'll let you win this I made mistake it should have been package car

just want u to know I am not a FEDEX troll----

 

[UPSGUY72]

c'mon Dusty---my post was not a complaint but an indication of a bigger issue that OUR customers face every day...

Not a complaint. How does a lost call tag at most indicate bigger issues.

 

[UPSGUY72]

just want u to know I am not a FEDEX troll----

But you are a troll correct?

 

[gimmeabreak]

But you are a troll correct?

I am NOT a troll - ooops, need to get that darned LARGE font key fixed again--- your's seems to be fixed now...did ya call TSG?

 

[Dustyroads]

I think our completion rate of call tags is very high, gimme. I think it's actually a measured item in the operations. In our center, every day, we get a message on our diad from a guy I'll call Roy, asking us for the eta of every call tag we have that isn't complete by 2:30. He accounts for each of those on a log sheet. So, actually, our compliance rate is quite high. That is what caused me to wonder if the tag was ever actually dispatched. By pulling the driver's delivery records for that day, seeing if the tag was scanned in secquence, and if the scan was made at the delivery loacation or at another location would probably shed a lot of light on the matter. We have a lot of systems in place in our center, and I'm sure in others, to ensure that we have a high rate of compliance with call tags and return service tags. That is why I believe if you are sincere about dealing with this problem that you assert is pervasive in the system, then you should lodge the customer concern.

 

[gimmeabreak]

Not a complaint. How does a lost call tag at most indicate bigger issues.

one call tag here, one service failure there, before u know it, the whole darned operation is falling apart...

 

[UPSGUY72]

one call tag here, one service failure there, before u know it, the whole darned operation is falling apart...

Especially the It department.

 

[gimmeabreak]

I think our completion rate of call tags is very high, gimme. I think it's actually a measured item in the operations. In our center, every day, we get a message on our diad from a guy I'll call Roy, asking us for the eta of every call tag we have that isn't complete by 2:30. He accounts for each of those on a log sheet. So, actually, our compliance rate is quite high. That is what caused me to wonder if the tag was ever actually dispatched. By pulling the driver's delivery records for that day, seeing if the tag was scanned in secquence, and if the scan was made at the delivery loacation or at another location would probably shed a lot of light on the matter. We have a lot of systems in place in our center, and I'm sure in others, to ensure that we have a high rate of compliance with call tags and return service tags. That is why I believe if you are sincere about dealing with this problem that you assert is pervasive in the system, then you should lodge the customer concern.

again, I do not want to get anyone in hot water---I just want that DAMN package picked up---hopefully AMAZON will reissue--

and I know u guys do a great job overall...

 

[UPSGUY72]

I think our completion rate of call tags is very high, gimme. I think it's actually a measured item in the operations. In our center, every day, we get a message on our diad from a guy I'll call Roy, asking us for the eta of every call tag we have that isn't complete by 2:30. He accounts for each of those on a log sheet. So, actually, our compliance rate is quite high. That is what caused me to wonder if the tag was ever actually dispatched. By pulling the driver's delivery records for that day, seeing if the tag was scanned in secquence, and if the scan was made at the delivery loacation or at another location would probably shed a lot of light on the matter. We have a lot of systems in place in our center, and I'm sure in others, to ensure that we have a high rate of compliance with call tags and return service tags. That is why I believe if you are sincere about dealing with this problem that you assert is pervasive in the system, then you should lodge the customer concern.

I know when I have call tags and I haven'tsheeted them by 2 or 3 I get a message to remind me that I have them and they need to be sheeted.

 

[gimmeabreak]

Especially the It department.

72 - it's I.T. not It, like Cousin It from the Adams Family....

 

[UPSGUY72]

again, I do not want to get anyone in hot water---I just want that DAMN package picked up---hopefully AMAZON will reissue--

and I know u guys do a great job overall...

Finally a complement.

 

[gimmeabreak]

Finally a complement.[/QUOTE


GET THAT DICTIONARY - LOL

 

[gimmeabreak]

HEY---getting late - need some sleep....nice chatting with y'all-----next time I'm extracting a payroll file I'll be certain to make sure 72 and Dusty are missing !!!

Night all----!