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<blockquote data-quote="XEQaF" data-source="post: 4164118" data-attributes="member: 76117"><p>What was Roadway's market at the time?</p><p>The challenge for contractors in building a bullet proof team is giving the driver the training so they can be the best at what they do but also appreciate their work in being flexible and providing the quality of life they can enjoy. You may not be able to pay them top dollar, or give them benefits, pensions etc. some may want to work 12 hr days some on the other hand want to work their route quickly and efficiently so they get off early and enjoy the rest of their day, but appreciating that effort will in my opinion guarantee they will show up for you all the time and do extra for you when called upon.</p><p></p><p>The moment you start pushing them for more and more they will feel unappreciated and demotivated. I always gave enough to satisfy my drivers. I operated at 70-75% capacity knowing I wasn't over extending my people or equipment. I knew when the time called to up that capacity they were able and willing to give 110%. If you do that for a long period of time you will exhaust a good thing.</p><p></p><p>With Ground trying to dictate your load, driver capacity etc and also taking on business the system isn't designed for ie. O/D freight, people start getting frustrated and the exodus begins. There's not much you as a contractor can do to combat that, you'll be left with a bad name, and guess who could care less? friend to the E to the DEX yo!!</p></blockquote><p></p>
[QUOTE="XEQaF, post: 4164118, member: 76117"] What was Roadway's market at the time? The challenge for contractors in building a bullet proof team is giving the driver the training so they can be the best at what they do but also appreciate their work in being flexible and providing the quality of life they can enjoy. You may not be able to pay them top dollar, or give them benefits, pensions etc. some may want to work 12 hr days some on the other hand want to work their route quickly and efficiently so they get off early and enjoy the rest of their day, but appreciating that effort will in my opinion guarantee they will show up for you all the time and do extra for you when called upon. The moment you start pushing them for more and more they will feel unappreciated and demotivated. I always gave enough to satisfy my drivers. I operated at 70-75% capacity knowing I wasn't over extending my people or equipment. I knew when the time called to up that capacity they were able and willing to give 110%. If you do that for a long period of time you will exhaust a good thing. With Ground trying to dictate your load, driver capacity etc and also taking on business the system isn't designed for ie. O/D freight, people start getting frustrated and the exodus begins. There's not much you as a contractor can do to combat that, you'll be left with a bad name, and guess who could care less? friend to the E to the DEX yo!! [/QUOTE]
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