Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Warning Letter!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="soberups" data-source="post: 925219" data-attributes="member: 14668"><p>I have no problem whatsoever with the idea of a manager going out and doing observations on drivers. And I personally have no problem with a manager doing observations on me and offering <strong>legitimate, constructive criticism. </strong>I'm not perfect, there is always room for me to improve, and for what I am being paid you have every right to hold me to a high standard of performance and to verify that you are getting what you are paying for.</p><p></p><p>What happens, though, is that when a supervisor goes out and spends 2 or 3 or 6 hours of company time doing on-area observations....he has to <em>justify</em> that time and the easiest way for him to do that is to <em>generate a quota of warning letters</em>. So the natural response of the employees who are the target of these tactics is to become resistant or even defiant towards following <em>any</em> of the rules, reasonable or otherwise.</p><p></p><p>The result of this "quota mentality" is that the supervisor loses <em>all</em> credibility with his employees. Any <em>legitimate</em> safety concerns he might bring up are ignored, because he is rightly perceived by his people as nothing more than a puppet with a warning letter rubber stamp. Its pretty difficult to take <em>anybody</em> seriously if they are going to waste time and energy writing warning letters for failing to honk the horn or, as happened to me, failing to "keep my hands at the 10 and 2" when maneuvering the package car out of a tight parking lot.</p><p></p><p>Smart managers pick their battles, and their people <em>respect</em> their authority as a result.</p></blockquote><p></p>
[QUOTE="soberups, post: 925219, member: 14668"] I have no problem whatsoever with the idea of a manager going out and doing observations on drivers. And I personally have no problem with a manager doing observations on me and offering [B]legitimate, constructive criticism. [/B]I'm not perfect, there is always room for me to improve, and for what I am being paid you have every right to hold me to a high standard of performance and to verify that you are getting what you are paying for. What happens, though, is that when a supervisor goes out and spends 2 or 3 or 6 hours of company time doing on-area observations....he has to [I]justify[/I] that time and the easiest way for him to do that is to [I]generate a quota of warning letters[/I]. So the natural response of the employees who are the target of these tactics is to become resistant or even defiant towards following [I]any[/I] of the rules, reasonable or otherwise. The result of this "quota mentality" is that the supervisor loses [I]all[/I] credibility with his employees. Any [I]legitimate[/I] safety concerns he might bring up are ignored, because he is rightly perceived by his people as nothing more than a puppet with a warning letter rubber stamp. Its pretty difficult to take [I]anybody[/I] seriously if they are going to waste time and energy writing warning letters for failing to honk the horn or, as happened to me, failing to "keep my hands at the 10 and 2" when maneuvering the package car out of a tight parking lot. Smart managers pick their battles, and their people [I]respect[/I] their authority as a result. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Warning Letter!
Top