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We're number 8!
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<blockquote data-quote="Hangingon" data-source="post: 170609" data-attributes="member: 4719"><p>This is the story link</p><p><a href="http://www.businessweek.com/magazine/content/07_10/b4024001.htm" target="_blank">Customer Service Champs</a> </p><p> </p><p>This is the the listing of the top 25</p><p><a href="http://bwnt.businessweek.com/interactive_reports/customer_satisfaction/index.asp" target="_blank">Customer Satisfaction Elite</a></p><p> </p><p> Since FedEx is number 21 and I doubt DHL cracked the top 100, guess number 8 isn't too bad. When you look at the results though, seems weird that after all that good customer service only 40% would recommend us to their friends.</p></blockquote><p></p>
[QUOTE="Hangingon, post: 170609, member: 4719"] This is the story link [url=http://www.businessweek.com/magazine/content/07_10/b4024001.htm]Customer Service Champs[/url] This is the the listing of the top 25 [url=http://bwnt.businessweek.com/interactive_reports/customer_satisfaction/index.asp]Customer Satisfaction Elite[/url] Since FedEx is number 21 and I doubt DHL cracked the top 100, guess number 8 isn't too bad. When you look at the results though, seems weird that after all that good customer service only 40% would recommend us to their friends. [/QUOTE]
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