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What could ups do to get more fedex ground volume
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<blockquote data-quote="Cementups" data-source="post: 1018977" data-attributes="member: 8590"><p>Biggest complaint I get from customers is sales reps telling the customer, "I'm giving you the best rates we can offer." Then a week later FedEx comes in a tells them that they can beat that and when customer calls UPS rep and tells them they will go FedEx the UPS rep tells them that they can do better. Well if that's the case, why lie the first time and tell them it's the best rate you can give them. I've lost a few customers for this reason.</p></blockquote><p></p>
[QUOTE="Cementups, post: 1018977, member: 8590"] Biggest complaint I get from customers is sales reps telling the customer, "I'm giving you the best rates we can offer." Then a week later FedEx comes in a tells them that they can beat that and when customer calls UPS rep and tells them they will go FedEx the UPS rep tells them that they can do better. Well if that's the case, why lie the first time and tell them it's the best rate you can give them. I've lost a few customers for this reason. [/QUOTE]
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What could ups do to get more fedex ground volume
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