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What could ups do to get more fedex ground volume
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<blockquote data-quote="Packmule" data-source="post: 1019002" data-attributes="member: 33558"><p>A) Why does my building, which puts an average 27 drivers on the road, have 15 management, clerical people tippy tapping on computers? What does any of that do for the customers? Cut that in half and put another driver on the road so we can adequately take care of the customers needs.</p><p></p><p>B) Stop delivering NDA 30 miles out in the sticks. No one is home but the dog and we are wasting tons of fuel and time.</p><p></p><p>C) In my little town, we need to make it worth some main street business's time and effort to be a drop location for customers that want to use us. They go FedEx or PO strictly because those carriers have set up drop off locations. So far, UPS won't cut anybody any deals, and consequently, if the customer doesn't run across me, they are forced to use our competition--and yes--I have pointed this out to customer service.</p></blockquote><p></p>
[QUOTE="Packmule, post: 1019002, member: 33558"] A) Why does my building, which puts an average 27 drivers on the road, have 15 management, clerical people tippy tapping on computers? What does any of that do for the customers? Cut that in half and put another driver on the road so we can adequately take care of the customers needs. B) Stop delivering NDA 30 miles out in the sticks. No one is home but the dog and we are wasting tons of fuel and time. C) In my little town, we need to make it worth some main street business's time and effort to be a drop location for customers that want to use us. They go FedEx or PO strictly because those carriers have set up drop off locations. So far, UPS won't cut anybody any deals, and consequently, if the customer doesn't run across me, they are forced to use our competition--and yes--I have pointed this out to customer service. [/QUOTE]
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What could ups do to get more fedex ground volume
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