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Brown Cafe UPS Forum
UPS Discussions
What Happened to the "Service" part of UP"S"
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<blockquote data-quote="UPSER1987" data-source="post: 4037385" data-attributes="member: 75929"><p>Package centers are mandated to have x number of closures on holidays even though everyone under the sun is open. Then the center team goes into MSU mode (make smile* up) and closes anything and everything to get that number, because there aren’t the resources to check. It is the customers that lose out due to some asinine internal number...UPS just isn’t the service company we all used to be proud to work for.</p></blockquote><p></p>
[QUOTE="UPSER1987, post: 4037385, member: 75929"] Package centers are mandated to have x number of closures on holidays even though everyone under the sun is open. Then the center team goes into MSU mode (make smile* up) and closes anything and everything to get that number, because there aren’t the resources to check. It is the customers that lose out due to some asinine internal number...UPS just isn’t the service company we all used to be proud to work for. [/QUOTE]
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What Happened to the "Service" part of UP"S"
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