Went to a Grocery store today had 3 package 1 for the pharmacy, a NDA pay checks that get delivered to service desk, and a box of shoes that get delivered to the back of the store. I stop at the back door ring the button wait a couple of minutes no answer then get back in the car and drive around front and go to the service counter. I put the pay checks and shoes down and and hold the package for the pharmacy. The guy at the front desk ask what are theses I say paychecks and a pair of shoes. He consults with a person in the back room and tells me that he isn't signing for the shoes I have to go around back. I tell him I was already there no one answered the door. He them says I'll call someone to meet you. I tell that ok I'm not going back you can sign for them or I'm sending them back. He says his boss said not to sign for them. I delete the shoes from the DIAD and hand it to him he signs his name I take the shoes and head toward the pharmacy. On the way sheeting the shoes as refused other refused to sign for. He must of thought I was joking. I ran it by one of my SUP's a couple of hour later and he agreed I did the right thing.