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What would you have done? More important, what will you do in the future?
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<blockquote data-quote="scratch" data-source="post: 816452" data-attributes="member: 1674"><p>First, I wouldn't back up to a dock for one package if I didn't have too. When the customer complained about the horn, I would have just explained that it was a safety method that UPS tells all its driver to do. And if the consignee wanted you to go to a side door, then bite your tongue and do it. If he then refused to to sign for the package, that means its refused. Saturday driving is like when I did EAMs, you are dealing with a lot of unfamiliar stops and you have no idea how the regular driver handles his customers.</p></blockquote><p></p>
[QUOTE="scratch, post: 816452, member: 1674"] First, I wouldn't back up to a dock for one package if I didn't have too. When the customer complained about the horn, I would have just explained that it was a safety method that UPS tells all its driver to do. And if the consignee wanted you to go to a side door, then bite your tongue and do it. If he then refused to to sign for the package, that means its refused. Saturday driving is like when I did EAMs, you are dealing with a lot of unfamiliar stops and you have no idea how the regular driver handles his customers. [/QUOTE]
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What would you have done? More important, what will you do in the future?
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