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What would you have done? More important, what will you do in the future?
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<blockquote data-quote="hondo" data-source="post: 816512" data-attributes="member: 8661"><p>If it was really a few minutes (and not just that it seemed that long) and no one opened door, NI1, leave infonotice. Reattempt later. Got to manage your time. You don't know if the clerk is on a coffee or extended bathroom break or whatever.</p><p>If I was there that long and the receiving clerk then showed up with the 'use <em>that</em> door, ring <em>that</em> bell' stuff; explain: trained to sound horn when backing for safety, add that it quite likely it is also to get the attention of the customer, and that my compliance is monitored. Give him my name and tell him to call 1-800-PICKUPS with a complaint. Let him know I will keep those instructions in mind for future Saturday deliveries <u>I</u> have there, and ask if he'll sign here and now, and that I would be happy to take the package over there. If he really wanted me to go to the other door and ring the bell, I'd service cross, NI1, stop complete. Then go to <em>that </em>door, resheet, ring <em>that </em>bell, get sig., stop complete.</p><p></p><p> Around here, instructed to use <u>only</u> NI1 & CL1 on Saturday. I imagine anything else pops up on someone's report, somewhere.</p><p></p><p> You (Bigmistake) should always be prepared to answer this type of question from a supe/mgr. Imagine they're OJSing you, or for some reason you're being asked about it in the office on Monday. Picturing the scenario in my head, I can think of reasons why backing may have been the best choice. You were there, hopefully you could answer this question if it came up, for whatever reason.</p><p></p><p>Unless it's shipper release?</p></blockquote><p></p>
[QUOTE="hondo, post: 816512, member: 8661"] If it was really a few minutes (and not just that it seemed that long) and no one opened door, NI1, leave infonotice. Reattempt later. Got to manage your time. You don't know if the clerk is on a coffee or extended bathroom break or whatever. If I was there that long and the receiving clerk then showed up with the 'use [I]that[/I] door, ring [I]that[/I] bell' stuff; explain: trained to sound horn when backing for safety, add that it quite likely it is also to get the attention of the customer, and that my compliance is monitored. Give him my name and tell him to call 1-800-PICKUPS with a complaint. Let him know I will keep those instructions in mind for future Saturday deliveries [U]I[/U] have there, and ask if he'll sign here and now, and that I would be happy to take the package over there. If he really wanted me to go to the other door and ring the bell, I'd service cross, NI1, stop complete. Then go to [I]that [/I]door, resheet, ring [I]that [/I]bell, get sig., stop complete. Around here, instructed to use [U]only[/U] NI1 & CL1 on Saturday. I imagine anything else pops up on someone's report, somewhere. You (Bigmistake) should always be prepared to answer this type of question from a supe/mgr. Imagine they're OJSing you, or for some reason you're being asked about it in the office on Monday. Picturing the scenario in my head, I can think of reasons why backing may have been the best choice. You were there, hopefully you could answer this question if it came up, for whatever reason. Unless it's shipper release? [/QUOTE]
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What would you have done? More important, what will you do in the future?
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