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What would you have done? More important, what will you do in the future?
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<blockquote data-quote="worldwide" data-source="post: 816527" data-attributes="member: 2193"><p>You did the right thing. Indicating that the receiver refused the package would be the wrong thing to do--he did not refuse the package. He asked you to make the deliver to another door 50 feet away. Since this is not your daily delivery location, perhaps the pedestrian door is the normal delivery location. Regardless, this customer paid the shipper for this item and the shipper made the choice to use UPS for the delivery. Why risk losing business? What's to be gained by indicating "refused"?</p></blockquote><p></p>
[QUOTE="worldwide, post: 816527, member: 2193"] You did the right thing. Indicating that the receiver refused the package would be the wrong thing to do--he did not refuse the package. He asked you to make the deliver to another door 50 feet away. Since this is not your daily delivery location, perhaps the pedestrian door is the normal delivery location. Regardless, this customer paid the shipper for this item and the shipper made the choice to use UPS for the delivery. Why risk losing business? What's to be gained by indicating "refused"? [/QUOTE]
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What would you have done? More important, what will you do in the future?
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