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What's the proper procedure when u can't find a package?
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<blockquote data-quote="By The Book" data-source="post: 2495121" data-attributes="member: 53581"><p>We were told to send in a message at the stop where you were missing the pkg. In the communications screen 6..3..1 then missing pkg. then type in address of the pkg. There's no need to send in a message letting them know you found it later if you deliver it. It's a given we deliver every package on the truck unless we can't and then we notify the center team when this happens.</p><p> I think it's bad advice to use the not found function for a pkg. Its your reminder that it's missing.</p><p></p><p> There's no need to write down the tracking number when you don't delete it, that way you don't have to reenter it when you do find it later.</p><p></p><p>If your center has never told you guys to send messages for this is hard to believe. Do me a favor and ask your on road supervisor what the procedure is for this. I'm sure you have a procedure for misloaded pks for another route, it doesn't make sense there isn't one for missing pkgs.</p></blockquote><p></p>
[QUOTE="By The Book, post: 2495121, member: 53581"] We were told to send in a message at the stop where you were missing the pkg. In the communications screen 6..3..1 then missing pkg. then type in address of the pkg. There's no need to send in a message letting them know you found it later if you deliver it. It's a given we deliver every package on the truck unless we can't and then we notify the center team when this happens. I think it's bad advice to use the not found function for a pkg. Its your reminder that it's missing. There's no need to write down the tracking number when you don't delete it, that way you don't have to reenter it when you do find it later. If your center has never told you guys to send messages for this is hard to believe. Do me a favor and ask your on road supervisor what the procedure is for this. I'm sure you have a procedure for misloaded pks for another route, it doesn't make sense there isn't one for missing pkgs. [/QUOTE]
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What's the proper procedure when u can't find a package?
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