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FedEx Discussions
What's your prediction.....
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<blockquote data-quote="SmithBarney" data-source="post: 1025514" data-attributes="member: 709"><p>BBSAM you missed the point, if we were about "service" then running back and delivering isn't an issue.</p><p>But crrs are judged (if you will) on a SPH #, with no accounting for what happens during the day.</p><p></p><p>Old timers will tell you the company has changed, once upon a time couriers were able to provide service to customers</p><p>meaning, time to connect, make contacts, make reattempts all without being overly chastised for time on road.</p><p></p><p>I understand the need to optimize a work force, you don't want a bunch of slackers out there wasting time, but the judging matrix</p><p>needs to be rethought out.</p></blockquote><p></p>
[QUOTE="SmithBarney, post: 1025514, member: 709"] BBSAM you missed the point, if we were about "service" then running back and delivering isn't an issue. But crrs are judged (if you will) on a SPH #, with no accounting for what happens during the day. Old timers will tell you the company has changed, once upon a time couriers were able to provide service to customers meaning, time to connect, make contacts, make reattempts all without being overly chastised for time on road. I understand the need to optimize a work force, you don't want a bunch of slackers out there wasting time, but the judging matrix needs to be rethought out. [/QUOTE]
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