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What's your prediction.....
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<blockquote data-quote="whenIgetthere" data-source="post: 1025553" data-attributes="member: 32741"><p>The two attempts have been a disaster here. Not a problem for stations located fairly closely together, such as the northeast. Areas such as those are within 15 or 20 miles of most customers to pick their package up. At my station, the next station is 90 miles away, north to south we cover an area 100 miles, and it sounds like Van's stations service area is much larger. Many customers aren't going to drive 40, 50 miles or more to pick up their cell phone or battery charger, because they missed the courier the first two days. In the three weeks since we started two attempts, I'd estmate I have had a couple dozen stops with second attempt as the final attempt. Before that, I'd say I had a couple of third attempt, final attempts in the past year. I understand that the customer can request a third attempt, but many times they don't realize this, and in the end, we look like we provide lousy service. As for Ground, the nearest Ground station is 60 miles away, and they cover more area than we do.</p></blockquote><p></p>
[QUOTE="whenIgetthere, post: 1025553, member: 32741"] The two attempts have been a disaster here. Not a problem for stations located fairly closely together, such as the northeast. Areas such as those are within 15 or 20 miles of most customers to pick their package up. At my station, the next station is 90 miles away, north to south we cover an area 100 miles, and it sounds like Van's stations service area is much larger. Many customers aren't going to drive 40, 50 miles or more to pick up their cell phone or battery charger, because they missed the courier the first two days. In the three weeks since we started two attempts, I'd estmate I have had a couple dozen stops with second attempt as the final attempt. Before that, I'd say I had a couple of third attempt, final attempts in the past year. I understand that the customer can request a third attempt, but many times they don't realize this, and in the end, we look like we provide lousy service. As for Ground, the nearest Ground station is 60 miles away, and they cover more area than we do. [/QUOTE]
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