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<blockquote data-quote="UPS Lifer" data-source="post: 225236" data-attributes="member: 9789"><p>Washburn,</p><p>I managed the largest local sort and one of the larger hub sorts for about 6 years. We were the best in the Pacific Region in missort and mistoggles during 2 different competitions.</p><p></p><p>Follow the 21 point checklist and you will see dramatic improvements.</p><p>If you want to fix things get out and work with your people, train and retrain them.....last resort should be discipline. Working with them and training your people is how you get their respect. </p><p></p><p>After you train them - have them demonstrate it to you so you know if they got it. Go back a little later and check up on them to see if they retained it. </p><p></p><p>You do this by salting and walking into the feeder to look at the scanner. If your employee has a missort problem ....have them call out the zips as they load - this creates a routine and a habit. If they load 2 feeders or more - have them call out as they change the scanner (toggle) to the next load. I prefer that employees log out of each load as they leave the feeder and log in to the new feeder. Go in and check the scanner to see what load the employee is in. Not sure how many feeders you load but....get into a routine of visiting each employee every hour and doing a 2 minute drill with them. Check the walls (tight) - check the scanner - see how many packages were loaded in that hour - review it with employee and what your expectations are. Do an F3 audit to check if the packages were scanned. </p><p></p><p>These are just some quick things you can do to get results quickly. </p><p></p><p>Hope this helps!</p></blockquote><p></p>
[QUOTE="UPS Lifer, post: 225236, member: 9789"] Washburn, I managed the largest local sort and one of the larger hub sorts for about 6 years. We were the best in the Pacific Region in missort and mistoggles during 2 different competitions. Follow the 21 point checklist and you will see dramatic improvements. If you want to fix things get out and work with your people, train and retrain them.....last resort should be discipline. Working with them and training your people is how you get their respect. After you train them - have them demonstrate it to you so you know if they got it. Go back a little later and check up on them to see if they retained it. You do this by salting and walking into the feeder to look at the scanner. If your employee has a missort problem ....have them call out the zips as they load - this creates a routine and a habit. If they load 2 feeders or more - have them call out as they change the scanner (toggle) to the next load. I prefer that employees log out of each load as they leave the feeder and log in to the new feeder. Go in and check the scanner to see what load the employee is in. Not sure how many feeders you load but....get into a routine of visiting each employee every hour and doing a 2 minute drill with them. Check the walls (tight) - check the scanner - see how many packages were loaded in that hour - review it with employee and what your expectations are. Do an F3 audit to check if the packages were scanned. These are just some quick things you can do to get results quickly. Hope this helps! [/QUOTE]
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