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When did you "hit the Wall"?
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<blockquote data-quote="Tony31yrs" data-source="post: 312463" data-attributes="member: 13245"><p>I agree with UPSDUDE. Changing a route can often refresh your outlook. There is something to be said for familiarity with a route and your customers, but I noticed that after 10 years on the same route people take advantage of that familiarity. Customers would often ask me to wait when I was running late, yet would be ready for the cover driver who would come a half hour earlier. When I would ask them why, they would say,"well, we knew he would be here early." Also, the ones that wanted you to wait or come back were usually the ones who stiffed you for Christmas while some little old lady who was on limited income would give you something. I usually got along well with all of my customers, but the change of scenery definitely helps.</p></blockquote><p></p>
[QUOTE="Tony31yrs, post: 312463, member: 13245"] I agree with UPSDUDE. Changing a route can often refresh your outlook. There is something to be said for familiarity with a route and your customers, but I noticed that after 10 years on the same route people take advantage of that familiarity. Customers would often ask me to wait when I was running late, yet would be ready for the cover driver who would come a half hour earlier. When I would ask them why, they would say,"well, we knew he would be here early." Also, the ones that wanted you to wait or come back were usually the ones who stiffed you for Christmas while some little old lady who was on limited income would give you something. I usually got along well with all of my customers, but the change of scenery definitely helps. [/QUOTE]
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When did you "hit the Wall"?
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