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Which is more harmful to the FedEx brand: Kinkos (Office) or Ground?
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<blockquote data-quote="MrFedEx" data-source="post: 595813" data-attributes="member: 12508"><p>At $18 per hour you might have some takers. IMO the average Express employee today is only about half as competent as the old-school FedExer's. A really good courier is worth paying $30 per hour, something Fred has never managed to figure out. As more and more of them quit or bail at 55, he'll be stuck with the rest. At that point, providing current service levels would be impossible without adding a bunch of routes, which defeats the original penny-pinching premise.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 595813, member: 12508"] At $18 per hour you might have some takers. IMO the average Express employee today is only about half as competent as the old-school FedExer's. A really good courier is worth paying $30 per hour, something Fred has never managed to figure out. As more and more of them quit or bail at 55, he'll be stuck with the rest. At that point, providing current service levels would be impossible without adding a bunch of routes, which defeats the original penny-pinching premise. [/QUOTE]
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Which is more harmful to the FedEx brand: Kinkos (Office) or Ground?
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