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Who is running the show down in Atlanta?
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<blockquote data-quote="gman" data-source="post: 58300"><p>Proups, </p><p>the problem in our building is our sales reps promise everybody a 4:30-5 p/u. And now they are promising deliveries by 10:30 just to get the business. When you ask how to get your air off and a bulk delivery too, they just laugh and tell you "You can do it. It will be fine." And when you get to the delivery they promised after 11, they call Atlanta and the driver gets the blame. But nobody does anything about it. We get threatened with disaplinary action and told it better not happen again. Well DUH. It's going to happen again until the customer gets fed up and leaves. And you know why drivers where brown? Because the shi+ rolls downhill and they don't want it to show on our uniforms. It's the drivers fault. </p><p> </p><p>How long do you think it's going to take for them to say "Helloooo FedEX." If they want to make promises, they need to make adjustments to the dispatch. But as sales reps, thats not their jurisdiction and quite frankly, once they get their sales credit, they don't give a hoot.</p></blockquote><p></p>
[QUOTE="gman, post: 58300"] Proups, the problem in our building is our sales reps promise everybody a 4:30-5 p/u. And now they are promising deliveries by 10:30 just to get the business. When you ask how to get your air off and a bulk delivery too, they just laugh and tell you "You can do it. It will be fine." And when you get to the delivery they promised after 11, they call Atlanta and the driver gets the blame. But nobody does anything about it. We get threatened with disaplinary action and told it better not happen again. Well DUH. It's going to happen again until the customer gets fed up and leaves. And you know why drivers where brown? Because the shi+ rolls downhill and they don't want it to show on our uniforms. It's the drivers fault. How long do you think it's going to take for them to say "Helloooo FedEX." If they want to make promises, they need to make adjustments to the dispatch. But as sales reps, thats not their jurisdiction and quite frankly, once they get their sales credit, they don't give a hoot. [/QUOTE]
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Who is running the show down in Atlanta?
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