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Who is running the show down in Atlanta?
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<blockquote data-quote="dannyboy" data-source="post: 58319"><p>Bottom line is this. We can not get new business on price. The other guys have us beat on that. Faster service? No, not really. Over all, FEDX ground is hard to beat, and the postal service aty times gives reliably faster service than we do. PAckage arive in better shape. Nope. We dont go on strike, so their service will not be interupted? UM lemme think on that one. OR then again, maybe they have this thing about the color brown? </p><p> </p><p> </p><p>So why do most customers stay with us long term. It is relationships with the drivers. That little two or three seconds that it takes to brighten someones day with a smile, a thankyou and maybe even a quick joke. After all, how do you think Morelock got so many. </p><p> </p><p>UPS has made a mint on the relationship between the driver and the customer. And that is great. But to let the relationship fall by the wayside to improve SPORh or the bottom line for delivery a few seconds? All for the job security of a pencil pushing job justifying number cruncher, IMHO it is a disaster waiting to happen. </p><p> </p><p>While other companies have drivers that are interested in growing the business, there are not that work harder than ours. But with some of the new breed drivers coming on board, I think we will see changes in the future. Drivers that could care less about anything else but getting in early every day at any cost. Drivers that will DR a stop at a business instead of walking to the front to get the signature. Drivers that place the public at risk with the driving they seem to think they need to do to get done early. </p><p> </p><p>That is what has me worried, along with some of the retarded policy coming from atlanta. </p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 58319"] Bottom line is this. We can not get new business on price. The other guys have us beat on that. Faster service? No, not really. Over all, FEDX ground is hard to beat, and the postal service aty times gives reliably faster service than we do. PAckage arive in better shape. Nope. We dont go on strike, so their service will not be interupted? UM lemme think on that one. OR then again, maybe they have this thing about the color brown? So why do most customers stay with us long term. It is relationships with the drivers. That little two or three seconds that it takes to brighten someones day with a smile, a thankyou and maybe even a quick joke. After all, how do you think Morelock got so many. UPS has made a mint on the relationship between the driver and the customer. And that is great. But to let the relationship fall by the wayside to improve SPORh or the bottom line for delivery a few seconds? All for the job security of a pencil pushing job justifying number cruncher, IMHO it is a disaster waiting to happen. While other companies have drivers that are interested in growing the business, there are not that work harder than ours. But with some of the new breed drivers coming on board, I think we will see changes in the future. Drivers that could care less about anything else but getting in early every day at any cost. Drivers that will DR a stop at a business instead of walking to the front to get the signature. Drivers that place the public at risk with the driving they seem to think they need to do to get done early. That is what has me worried, along with some of the retarded policy coming from atlanta. d [/QUOTE]
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Who is running the show down in Atlanta?
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