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Why can't we get an accurate volume projection for our sort?
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<blockquote data-quote="wilberforce15" data-source="post: 1132529" data-attributes="member: 5053"><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">I was a hub sup for a few years through college, then left the company for a great full-time job, and then had to scrounge for work after the financial crisis a few years later. So I started my own business and things were/are great except for benefits. So I came back to UPS and have been an hourly for 4 years, while running my business. With a family now, the benefits mean more than the pay, and I like the lower stress as an hourly, so I'm not going to be wearing the collar again.</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span><span style="color: #000000">These issues were there when I was a sup, and they're still there.</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">We do divert some volume on occasion to another hub that is an hour away, but that's rare. And when we do, we know about it. It wouldn't explain a surprise an hour before down-time about how far ahead/behind we are.</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Floridacargocat is right on the money about how they get projections. It's based on historical data and forward projections. But that's exactly what I don't understand - we have the data to make better predictions, to the point that it's almost 100% accurate at start time. But we don't do that, and get surprised after we've already determined staffing. Or, sometimes, getting a shock when we look at the numbers after the shift is already over.</span><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p></blockquote><p></p>
[QUOTE="wilberforce15, post: 1132529, member: 5053"] [COLOR=#000000][/COLOR][COLOR=#000000] I was a hub sup for a few years through college, then left the company for a great full-time job, and then had to scrounge for work after the financial crisis a few years later. So I started my own business and things were/are great except for benefits. So I came back to UPS and have been an hourly for 4 years, while running my business. With a family now, the benefits mean more than the pay, and I like the lower stress as an hourly, so I'm not going to be wearing the collar again. [/COLOR][COLOR=#000000]These issues were there when I was a sup, and they're still there.[/COLOR] [COLOR=#000000] [/COLOR][COLOR=#000000] We do divert some volume on occasion to another hub that is an hour away, but that's rare. And when we do, we know about it. It wouldn't explain a surprise an hour before down-time about how far ahead/behind we are. Floridacargocat is right on the money about how they get projections. It's based on historical data and forward projections. But that's exactly what I don't understand - we have the data to make better predictions, to the point that it's almost 100% accurate at start time. But we don't do that, and get surprised after we've already determined staffing. Or, sometimes, getting a shock when we look at the numbers after the shift is already over.[/COLOR][COLOR=#000000] [/COLOR] [/QUOTE]
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