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FedEx Discussions
why does Ground keep ignoring residential pickups?
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<blockquote data-quote="Hate 150lb Packages" data-source="post: 1159525" data-attributes="member: 48257"><p>I wouldn't have taken them to Kinkos. Customer service is fine, but liability is also. Guess who's liable if the packages are damaged/lost in transit? Hint: It isn't fedex, it isn't the customer, and it probably isn't the Ground guy. I WAD. I used to have no problem slipping Express envelopes into the local drop box or taking them to Kinko's, which is my daily pickup anyway. Customers look at me funny when I won't even touch their express envelopes. But going above and beyond is not one with the WAD.</p></blockquote><p></p>
[QUOTE="Hate 150lb Packages, post: 1159525, member: 48257"] I wouldn't have taken them to Kinkos. Customer service is fine, but liability is also. Guess who's liable if the packages are damaged/lost in transit? Hint: It isn't fedex, it isn't the customer, and it probably isn't the Ground guy. I WAD. I used to have no problem slipping Express envelopes into the local drop box or taking them to Kinko's, which is my daily pickup anyway. Customers look at me funny when I won't even touch their express envelopes. But going above and beyond is not one with the WAD. [/QUOTE]
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