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Why is UPS so successful? It's the people...
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<blockquote data-quote="JustTired" data-source="post: 230914" data-attributes="member: 10234"><p>You're darn right it's the people!!!</p><p> </p><p>There's more to getting business (and keeping it) than turning in a lead card. The problem being that in this day and age of everything being documented (ie. showing up on paper somewhere), it doesn't mean anything to the "powers that be". It's an intangable and does not fit neatly in their folder for all to see and otherwise justify their existence. </p><p> </p><p>In their narrow little world, they have to see it in black & white or it doesn't mean anything. Oh you get the obigatory " our people are our biggest asset" speech. But it was written by somebody years ago. Somebody who actually meant it (and knew it) and didn't have to read it off of a "piece of paper".</p><p> </p><p>Hondo pretty much hit the nail on the head. It (like most things, these days) comes down to money and control. The problem is, they've wasted more of it chasing the paper trail than they would have using their "biggest asset" and that is their people. The same people that they've turned into "just another number" in their quest for the "perfect" sheet of paper!</p></blockquote><p></p>
[QUOTE="JustTired, post: 230914, member: 10234"] You're darn right it's the people!!! There's more to getting business (and keeping it) than turning in a lead card. The problem being that in this day and age of everything being documented (ie. showing up on paper somewhere), it doesn't mean anything to the "powers that be". It's an intangable and does not fit neatly in their folder for all to see and otherwise justify their existence. In their narrow little world, they have to see it in black & white or it doesn't mean anything. Oh you get the obigatory " our people are our biggest asset" speech. But it was written by somebody years ago. Somebody who actually meant it (and knew it) and didn't have to read it off of a "piece of paper". Hondo pretty much hit the nail on the head. It (like most things, these days) comes down to money and control. The problem is, they've wasted more of it chasing the paper trail than they would have using their "biggest asset" and that is their people. The same people that they've turned into "just another number" in their quest for the "perfect" sheet of paper! [/QUOTE]
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Why is UPS so successful? It's the people...
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