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Why What We Do is Skilled Labor
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<blockquote data-quote="MrFedEx" data-source="post: 1320848" data-attributes="member: 12508"><p>That depends on what the sales rep is tasked with. It's always in the employer's interest to be able to characterize employees as being as unskilled as possible. That way, they can pay less. SPH brought up the case of crab fishermen...are they unskilled labor? A deckhand might be semi-skilled, but not the captain or engineer/deckhand. What we do used to be called "pink collar", which was somewhere between white collar and blue collar work. The whole DRA scheme would have us believe that we are just a cog that gets plugged into the driver's seat and that technology does all the hard work...uh, no. All of the juggling and multi-tasking we have to do rises well above the "unskilled" label. Like I said, Fred likes to say we're easily replaceable because it suits his purposes to do so. If I can do twice as much as a new-hire DRA courier, attract new business, stay safe on the road, and deliver impressive service, I'd say that's a skill set.</p><p></p><p>Both UPS and FedEx use Taylorism, which is the application of particular methods to a repetitive task. This is the basis for the UPS time study and since FedEx is a slavish copy of UPS, we do the same thing. Not a second or step is wasted if the driver follows the Tayloristic steps exactly. But, what we do is a bit more complex than picking fruit or shoveling coal...it requires thought and judgment beyond a mere repetition of tasks.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1320848, member: 12508"] That depends on what the sales rep is tasked with. It's always in the employer's interest to be able to characterize employees as being as unskilled as possible. That way, they can pay less. SPH brought up the case of crab fishermen...are they unskilled labor? A deckhand might be semi-skilled, but not the captain or engineer/deckhand. What we do used to be called "pink collar", which was somewhere between white collar and blue collar work. The whole DRA scheme would have us believe that we are just a cog that gets plugged into the driver's seat and that technology does all the hard work...uh, no. All of the juggling and multi-tasking we have to do rises well above the "unskilled" label. Like I said, Fred likes to say we're easily replaceable because it suits his purposes to do so. If I can do twice as much as a new-hire DRA courier, attract new business, stay safe on the road, and deliver impressive service, I'd say that's a skill set. Both UPS and FedEx use Taylorism, which is the application of particular methods to a repetitive task. This is the basis for the UPS time study and since FedEx is a slavish copy of UPS, we do the same thing. Not a second or step is wasted if the driver follows the Tayloristic steps exactly. But, what we do is a bit more complex than picking fruit or shoveling coal...it requires thought and judgment beyond a mere repetition of tasks. [/QUOTE]
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