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With all respect, how are packages lost? I could use some advice
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<blockquote data-quote="balland chain" data-source="post: 1117115" data-attributes="member: 43608"><p>As an employee, first off Sorry for your package not being delivered on time. We UPS'ers may complain about some issues that you may have read, but as a whole we do care for our customers. </p><p></p><p>I would call the 800 number every day to see if there is an update available. At times packages and letters are either misplace, possibly due to there being another address on the package, or the label may have come off, or another possibility is, especially if it was a letter, it may have gotten under a guard and may be by the belts that run the conveyor. At times packages & letters get jammed and on occasion are damaged, and those packages are sent to over goods , (that is what is was called when I worked in the building.)</p><p></p><p>Keep calling, there is a chance it will show up. They should have a scan when it was picked up, a scan when loaded, a scan when it was unloaded, and then another scan when it is loaded on the package car.. I hope this helps a little, and good luck with your package....</p></blockquote><p></p>
[QUOTE="balland chain, post: 1117115, member: 43608"] As an employee, first off Sorry for your package not being delivered on time. We UPS'ers may complain about some issues that you may have read, but as a whole we do care for our customers. I would call the 800 number every day to see if there is an update available. At times packages and letters are either misplace, possibly due to there being another address on the package, or the label may have come off, or another possibility is, especially if it was a letter, it may have gotten under a guard and may be by the belts that run the conveyor. At times packages & letters get jammed and on occasion are damaged, and those packages are sent to over goods , (that is what is was called when I worked in the building.) Keep calling, there is a chance it will show up. They should have a scan when it was picked up, a scan when loaded, a scan when it was unloaded, and then another scan when it is loaded on the package car.. I hope this helps a little, and good luck with your package.... [/QUOTE]
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With all respect, how are packages lost? I could use some advice
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