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Brown Cafe UPS Forum
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Worst experience with a customer
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<blockquote data-quote="soberups" data-source="post: 1573518" data-attributes="member: 14668"><p>Had a customer try to goad me into a fistfight one time over a long-running dispute concerning access and where I could park on his property while making deliveries to him. He got up in my grill and was blowing cigarette smoke in my face, calling me profane names etc. I could have totaled the guy, but I would have lost my job and he knew it and was taking advantage of it. So instead, I said "have a nice day, sir" and walked away. After calming down, I called the center and informed them of what had happened and that I would not set foot on that customer's property ever again. My management backed me up 100% and the customer wound up renting a box at the UPS store for all future deliveries.</p></blockquote><p></p>
[QUOTE="soberups, post: 1573518, member: 14668"] Had a customer try to goad me into a fistfight one time over a long-running dispute concerning access and where I could park on his property while making deliveries to him. He got up in my grill and was blowing cigarette smoke in my face, calling me profane names etc. I could have totaled the guy, but I would have lost my job and he knew it and was taking advantage of it. So instead, I said "have a nice day, sir" and walked away. After calming down, I called the center and informed them of what had happened and that I would not set foot on that customer's property ever again. My management backed me up 100% and the customer wound up renting a box at the UPS store for all future deliveries. [/QUOTE]
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Worst experience with a customer
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