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Worst experience with a customer
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<blockquote data-quote="FrigidAdCorrector" data-source="post: 1573579"><p>Had a customer come in with 3 infonotice slips and a postcard irate he didn't get his package. We had it in the center for over a week. He was out of town for a funeral and was mad because he expected us to know that. Well it had been RTSed and was gone. He verbally abused one of my guys. He was irate. When I explained it was gone he asked for my employee ID number and what number he can call to get me fired. Politely provided both. My FT asked me about it, explained the whole thing and he backed me up 100%.</p><p></p><p>I bumped into him yesterday actually. I was talking to a professor at my school catching up. The guy walked by and the prof yelled for him to come in because he wanted to introduce me to him. We both looked at each other like "How do I know this guy?" Eventually it all clicked and it was awkward.</p></blockquote><p></p>
[QUOTE="FrigidAdCorrector, post: 1573579"] Had a customer come in with 3 infonotice slips and a postcard irate he didn't get his package. We had it in the center for over a week. He was out of town for a funeral and was mad because he expected us to know that. Well it had been RTSed and was gone. He verbally abused one of my guys. He was irate. When I explained it was gone he asked for my employee ID number and what number he can call to get me fired. Politely provided both. My FT asked me about it, explained the whole thing and he backed me up 100%. I bumped into him yesterday actually. I was talking to a professor at my school catching up. The guy walked by and the prof yelled for him to come in because he wanted to introduce me to him. We both looked at each other like "How do I know this guy?" Eventually it all clicked and it was awkward. [/QUOTE]
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