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<blockquote data-quote="tonyexpress" data-source="post: 103385" data-attributes="member: 1940"><p>Very nicely put btdt... Sounds like you've actually been there and done that<img src="/community/styles/default/xenforo/smilies/group1/cool.gif" class="smilie" loading="lazy" alt=":cool:" title="Cool :cool:" data-shortname=":cool:" /></p><p></p><p>I have to say that getting the drivers in and out on time makes for a much better operation. Morale improves dramatically!! In California where I worked many years as both hourly and management we once had a District Manager that made this happen. His initials are R.R. and he had his sh-- together. Management and hourly were starting to live and enjoy his plan, a plan that he used successfully in other districts prior to coming to our larger one. It was unbelievable and was called the <strong>Total Service Plan...</strong></p><p></p><p>Basically, get the drivers in on time thus assuring on time feeder departures and in turn getting the loads to the preload on time so the drivers can leave on time. It actually worked!!<img src="/community/styles/default/xenforo/smilies/group1/wink.gif" class="smilie" loading="lazy" alt=":wink:" title="Wink :wink:" data-shortname=":wink:" /> It took a lot of work and R.R. was a no nonsense kinda guy. As a management person you either did your job or you weren't around long. However, in the long run many of us grew to respect his style and effort and we eventually saw the results. Results that found us home with our families both hourly and management alike. </p><p></p><p>In my 27 year career with UPS things never ran better. Too bad he left and another district manager came in and dropped his plan. Now from what I hear (retired early or quit as they say at 45 in 2003) things in the operations are difficult and it really doesn't have to be that way.</p><p></p><p>Hopefully they'll make R.R. King and he'll insist on doing things the right way, the Total Service Plan way.<img src="/community/styles/default/xenforo/smilies/group1/wink.gif" class="smilie" loading="lazy" alt=":wink:" title="Wink :wink:" data-shortname=":wink:" /></p></blockquote><p></p>
[QUOTE="tonyexpress, post: 103385, member: 1940"] Very nicely put btdt... Sounds like you've actually been there and done that:cool: I have to say that getting the drivers in and out on time makes for a much better operation. Morale improves dramatically!! In California where I worked many years as both hourly and management we once had a District Manager that made this happen. His initials are R.R. and he had his sh-- together. Management and hourly were starting to live and enjoy his plan, a plan that he used successfully in other districts prior to coming to our larger one. It was unbelievable and was called the [B]Total Service Plan...[/B] Basically, get the drivers in on time thus assuring on time feeder departures and in turn getting the loads to the preload on time so the drivers can leave on time. It actually worked!!:wink: It took a lot of work and R.R. was a no nonsense kinda guy. As a management person you either did your job or you weren't around long. However, in the long run many of us grew to respect his style and effort and we eventually saw the results. Results that found us home with our families both hourly and management alike. In my 27 year career with UPS things never ran better. Too bad he left and another district manager came in and dropped his plan. Now from what I hear (retired early or quit as they say at 45 in 2003) things in the operations are difficult and it really doesn't have to be that way. Hopefully they'll make R.R. King and he'll insist on doing things the right way, the Total Service Plan way.:wink: [/QUOTE]
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