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2014 Peak Playbook
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<blockquote data-quote="ChickenLegs" data-source="post: 1431268" data-attributes="member: 48823"><p>To all, for discussion:</p><p></p><p>Last week all senior staff received and were briefed on the 2014 peak playbook. The book (binder) features the objectives and goals of operations for peak. It contains alarming instructions.</p><p></p><p></p><p><strong>Safety:</strong> Reducing [reported] injuries by employing various methods and tactics. The safety section contains 18 pages of methods and tactics used to deter employee from reporting the injury.</p><p></p><p></p><p><strong>Media:</strong> There are very strict guidelines this year involving the media. The company wants to avoid a public relations nightmare and outlines several steps that must be taken.</p><p></p><p></p><p><strong>Service:</strong> All packages are expected to make service - "by all means necessary."</p><p></p><p></p><p><strong>Whistleblower:</strong> There are methods that must be used to spot the troublemakers among the management rankings. There are teams dedicated to monitor social media as part of the PR initiative.</p><p></p><p></p><p><strong>Whistleblower 2:</strong> Details include methods and tactics for emotional and psychological manipulation among the bargaining unit.</p><p></p><p></p><p><strong>Discipline:</strong> All discipline shall be minimum with regards to tactics as described in other sections.</p><p></p><p>This is also a lengthy section which includes new methods for taking notes and interviews.</p><p></p><p></p><p><strong>Troublemakers:</strong> Section includes redundant information about discipline and psychological tactics - but it focuses on certain types of people. Not the employee everyone knows is a troublemaker - but the employees who actively listen to them.</p><p></p><p></p><p><strong>Seasonal employee:</strong> All seasonal employees must feel important to the cause. Manipulation will be used (outlined in other sections). Safety - refers to safety section designed to reduce injury reports.</p><p></p><p></p><p><strong>Loss prevention</strong>: New training and equipment has been completed at test buildings. Deployment will not occur until 2015. (All that was mentioned about LP)</p></blockquote><p></p>
[QUOTE="ChickenLegs, post: 1431268, member: 48823"] To all, for discussion: Last week all senior staff received and were briefed on the 2014 peak playbook. The book (binder) features the objectives and goals of operations for peak. It contains alarming instructions. [B]Safety:[/B] Reducing [reported] injuries by employing various methods and tactics. The safety section contains 18 pages of methods and tactics used to deter employee from reporting the injury. [B]Media:[/B] There are very strict guidelines this year involving the media. The company wants to avoid a public relations nightmare and outlines several steps that must be taken. [B]Service:[/B] All packages are expected to make service - "by all means necessary." [B]Whistleblower:[/B] There are methods that must be used to spot the troublemakers among the management rankings. There are teams dedicated to monitor social media as part of the PR initiative. [B]Whistleblower 2:[/B] Details include methods and tactics for emotional and psychological manipulation among the bargaining unit. [B]Discipline:[/B] All discipline shall be minimum with regards to tactics as described in other sections. This is also a lengthy section which includes new methods for taking notes and interviews. [B]Troublemakers:[/B] Section includes redundant information about discipline and psychological tactics - but it focuses on certain types of people. Not the employee everyone knows is a troublemaker - but the employees who actively listen to them. [B]Seasonal employee:[/B] All seasonal employees must feel important to the cause. Manipulation will be used (outlined in other sections). Safety - refers to safety section designed to reduce injury reports. [B]Loss prevention[/B]: New training and equipment has been completed at test buildings. Deployment will not occur until 2015. (All that was mentioned about LP) [/QUOTE]
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