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Brown Cafe UPS Forum
UPS Union Issues
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<blockquote data-quote="Leftinbuilding" data-source="post: 376327" data-attributes="member: 5023"><p>BDGal reminds me of a new hire in the BD dept at our center. She had been here all of about two months when she gave a PCM in which she berated the drivers for not "stepping up to the plate" and getting her leads. She was talking to people who had busted their butts for 10-25 years. Needless to say, it didn't go over real well. There used to be a saying that I heard quite often: "Our customers love us at their back door (drivers) but hate us at their front door (customer service)". I think BDGal needs to step back and get a little perspective.</p><p></p><p>And FWIW, I am in no way agreeing with what is going on in Chicago. I am simply responding to BDGals attitude. As you were.......<img src="/community/styles/default/xenforo/smilies/FeltTip/happy2.png" class="smilie" loading="lazy" alt=":happy2:" title="Happy2 :happy2:" data-shortname=":happy2:" /></p></blockquote><p></p>
[QUOTE="Leftinbuilding, post: 376327, member: 5023"] BDGal reminds me of a new hire in the BD dept at our center. She had been here all of about two months when she gave a PCM in which she berated the drivers for not "stepping up to the plate" and getting her leads. She was talking to people who had busted their butts for 10-25 years. Needless to say, it didn't go over real well. There used to be a saying that I heard quite often: "Our customers love us at their back door (drivers) but hate us at their front door (customer service)". I think BDGal needs to step back and get a little perspective. And FWIW, I am in no way agreeing with what is going on in Chicago. I am simply responding to BDGals attitude. As you were.......:happy2: [/QUOTE]
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