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Brown Cafe UPS Forum
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All drivers will work Thursday......
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<blockquote data-quote="MC4YOU2" data-source="post: 1243627" data-attributes="member: 5485"><p>I wonder if they expect ground volume to shrink into FedEx because we are simply not providing the level of service we did 5-10 years ago. Less routes, later commercial deliveries, FedEx delivering across the street while we are at our PCM @ 9AM. Even resi customers are bummed we get to them so late now. One excuse is like any other to our customers. If we have a weather delay on top of not hiring enough temporary help, all they know is that we failed them.</p></blockquote><p></p>
[QUOTE="MC4YOU2, post: 1243627, member: 5485"] I wonder if they expect ground volume to shrink into FedEx because we are simply not providing the level of service we did 5-10 years ago. Less routes, later commercial deliveries, FedEx delivering across the street while we are at our PCM @ 9AM. Even resi customers are bummed we get to them so late now. One excuse is like any other to our customers. If we have a weather delay on top of not hiring enough temporary help, all they know is that we failed them. [/QUOTE]
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