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Are we in trouble?
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<blockquote data-quote="barnyard" data-source="post: 1405692" data-attributes="member: 13921"><p>People put a value on shipping and because Amazon and other online retailers offer free shipping, the value people place on it is zero. It would bet dimes to dollars that the majority of the complaints on UPS facebook page on any given day are from Amazon customers that had a delayed package. They expect UPS to bend over backwards for a shipment that is barely profitable. </p><p></p><p>On the one hand, UPS needs to keep as much of that volume as possible to keep FE from having to grow its network. On the other, UPS also needs to charge enough to make that volume worth having.</p></blockquote><p></p>
[QUOTE="barnyard, post: 1405692, member: 13921"] People put a value on shipping and because Amazon and other online retailers offer free shipping, the value people place on it is zero. It would bet dimes to dollars that the majority of the complaints on UPS facebook page on any given day are from Amazon customers that had a delayed package. They expect UPS to bend over backwards for a shipment that is barely profitable. On the one hand, UPS needs to keep as much of that volume as possible to keep FE from having to grow its network. On the other, UPS also needs to charge enough to make that volume worth having. [/QUOTE]
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