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UPS Discussions
Balanced Scorecard metrics
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<blockquote data-quote="carbonite" data-source="post: 621828" data-attributes="member: 25931"><p>I'm sure the actual figures for each metric would be proprietary but the metrics that make up UPS's balanced scorecard are already mentioned several places on the web. For exampe, UPS's racing web site <a href="http://www.racing.ups.com/2009/05/news-maximum-center-2970/?srch_pos=653&srch_phr=nascar&WT.svl=SRCH" target="_blank">(http://www.racing.ups.com/2009/05/news-maximum-center-2970/?srch_pos=653&srch_phr=nascar&WT.svl=SRCH#</a>#) mentions at least 7 of the metrics. I'm just looking for a brief description of what each of these metrics are.</p><p> </p><p>Feel free to PM if you'd prefer not to post the information. This information will only be used in regards to one report for a class.</p></blockquote><p></p>
[QUOTE="carbonite, post: 621828, member: 25931"] I'm sure the actual figures for each metric would be proprietary but the metrics that make up UPS's balanced scorecard are already mentioned several places on the web. For exampe, UPS's racing web site [URL="http://www.racing.ups.com/2009/05/news-maximum-center-2970/?srch_pos=653&srch_phr=nascar&WT.svl=SRCH"](http://www.racing.ups.com/2009/05/news-maximum-center-2970/?srch_pos=653&srch_phr=nascar&WT.svl=SRCH#[/URL]#) mentions at least 7 of the metrics. I'm just looking for a brief description of what each of these metrics are. Feel free to PM if you'd prefer not to post the information. This information will only be used in regards to one report for a class. [/QUOTE]
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