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UPS Information Technology
Big Changes Ahead in TSG
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<blockquote data-quote="Hubber_TSGer_WhoCares" data-source="post: 469145" data-attributes="member: 20594"><p>I am glad that you experience acceptable service. The convenience is still a luxury "Staff" level gets no matter what. They can call a TSG Supervisor and a tech will be there in moments to address any concern, no log, no problem.</p><p> </p><p>Sorry, I do think change is good, cost savings is good, and maybe our district is the only one that contains technicians that use the help desk as a means of basic troubleshooting...</p></blockquote><p></p>
[QUOTE="Hubber_TSGer_WhoCares, post: 469145, member: 20594"] I am glad that you experience acceptable service. The convenience is still a luxury "Staff" level gets no matter what. They can call a TSG Supervisor and a tech will be there in moments to address any concern, no log, no problem. Sorry, I do think change is good, cost savings is good, and maybe our district is the only one that contains technicians that use the help desk as a means of basic troubleshooting... [/QUOTE]
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