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Big Changes Ahead in TSG
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<blockquote data-quote="Deeohem" data-source="post: 474723" data-attributes="member: 5860"><p>TSG_1, that was the nice thing about this years Balanced Scorecard. That service index was removed. no more of the department getting gigged when a tech deviated from plan. No mistake about it, our managemet still want us to stick to plan where reasonable, but we are now allowed to BE reasonable and go off plan if it makes sense. I figure helping out a manager who's having issues during a management meeting would be reasonable along with fixing a PAS system that managed to get a sev6 UDC log through TechCares</p></blockquote><p></p>
[QUOTE="Deeohem, post: 474723, member: 5860"] TSG_1, that was the nice thing about this years Balanced Scorecard. That service index was removed. no more of the department getting gigged when a tech deviated from plan. No mistake about it, our managemet still want us to stick to plan where reasonable, but we are now allowed to BE reasonable and go off plan if it makes sense. I figure helping out a manager who's having issues during a management meeting would be reasonable along with fixing a PAS system that managed to get a sev6 UDC log through TechCares [/QUOTE]
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