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Brown Cafe UPS Forum
UPS Discussions
Brokerage fees due
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<blockquote data-quote="oldngray" data-source="post: 1350913" data-attributes="member: 45230"><p>Brokerage fees can be a real pain trying to explain to a customer who barely speaks English. The customer will know the cost of the item plus shipping but can be completely ignorant of brokerage fees. One Christmas I had a German guy get a shipment of rum filled bon bons from Germany and there was a brokerage charge due. He had a fit about how many Deutchmarks it cost and all I could keep telling him was I had no idea how many Deutchmarks anything was. All I knew was he owed UPS X amount of dollars.</p></blockquote><p></p>
[QUOTE="oldngray, post: 1350913, member: 45230"] Brokerage fees can be a real pain trying to explain to a customer who barely speaks English. The customer will know the cost of the item plus shipping but can be completely ignorant of brokerage fees. One Christmas I had a German guy get a shipment of rum filled bon bons from Germany and there was a brokerage charge due. He had a fit about how many Deutchmarks it cost and all I could keep telling him was I had no idea how many Deutchmarks anything was. All I knew was he owed UPS X amount of dollars. [/QUOTE]
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Brokerage fees due
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