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Call tag service
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<blockquote data-quote="Channahon" data-source="post: 167828" data-attributes="member: 7666"><p>A lot of the posts on here are negative to UPS, so I thought I would add one more. </p><p>I recently had a call tag issued by a company to have a defective item returned to them. The call tag was issued with the expectation that UPS would be here on Monday - Feb 19th. Being home all day - the UPS driver never came by or left a service notice. </p><p> </p><p>On Tuesday, the doorbell rang and my friendly UPS driver was at the door with my call tag. I handed him the package, he applied the call tag, handed me the receipt and asked me to throw away his part of the call tag. I happily obliged, as he's a nice guy and not bad on the eyes.</p><p> </p><p>As I was walking to the trash, I looked at the back of his call tag, and saw that NR 1 on 2-19 and thought to myself how odd.</p><p> </p><p>As you all may know, you can simply fill out a form via UPS.com with any concern. Knowing how service issues are taken so seriously at UPS by drivers and management, it crossed my mind to do so. But I let it go, as people are human, but did find this to be somewhat of an integrity issue on some driver from the center.</p></blockquote><p></p>
[QUOTE="Channahon, post: 167828, member: 7666"] A lot of the posts on here are negative to UPS, so I thought I would add one more. I recently had a call tag issued by a company to have a defective item returned to them. The call tag was issued with the expectation that UPS would be here on Monday - Feb 19th. Being home all day - the UPS driver never came by or left a service notice. On Tuesday, the doorbell rang and my friendly UPS driver was at the door with my call tag. I handed him the package, he applied the call tag, handed me the receipt and asked me to throw away his part of the call tag. I happily obliged, as he's a nice guy and not bad on the eyes. As I was walking to the trash, I looked at the back of his call tag, and saw that NR 1 on 2-19 and thought to myself how odd. As you all may know, you can simply fill out a form via UPS.com with any concern. Knowing how service issues are taken so seriously at UPS by drivers and management, it crossed my mind to do so. But I let it go, as people are human, but did find this to be somewhat of an integrity issue on some driver from the center. [/QUOTE]
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