A lot of the posts on here are negative to UPS, so I thought I would add one more. I recently had a call tag issued by a company to have a defective item returned to them. The call tag was issued with the expectation that UPS would be here on Monday - Feb 19th. Being home all day - the UPS driver never came by or left a service notice. On Tuesday, the doorbell rang and my friendly UPS driver was at the door with my call tag. I handed him the package, he applied the call tag, handed me the receipt and asked me to throw away his part of the call tag. I happily obliged, as he's a nice guy and not bad on the eyes. As I was walking to the trash, I looked at the back of his call tag, and saw that NR 1 on 2-19 and thought to myself how odd. As you all may know, you can simply fill out a form via UPS.com with any concern. Knowing how service issues are taken so seriously at UPS by drivers and management, it crossed my mind to do so. But I let it go, as people are human, but did find this to be somewhat of an integrity issue on some driver from the center.