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Can you get a warning letter for 'missed'
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<blockquote data-quote="The Other Side" data-source="post: 972982" data-attributes="member: 17969"><p>"COLD" can you point me to the protocol for word "COLD" in either the UPS handbook or the NMA?</p><p></p><p>We get paid a lot of money to make decisions on the road. Those decisions include learning as we go. ON ALL routes, by 3 pm, the truck should be half empty, and moving remaining pkgs forward is the proceedure we are are trained to do. At that point, all remaining pkgs should be identified. With the exception of PEAK, this is the daily process.</p><p></p><p>On a drivers first mistake, ok, a talk with, on his second, documentation, on his third a suspension, anything beyond that and its a walk to the fence.</p><p></p><p>It isnt the companies job to hold our hand everyday, they train us to do the job and when a driver says "I DONT KNOW THAT ROUTE", the answer is always "YOU WONT BE ABLE TO SAY THAT TOMORROW".</p><p></p><p>All drivers need to take service failures seriously. Communicating with the center when they know they will have failures and let the company decide what to do with the pkgs. But, once on a route, you cant repeat the same mistakes the next day.</p><p></p><p>Peace</p><p></p><p>TOS</p></blockquote><p></p>
[QUOTE="The Other Side, post: 972982, member: 17969"] "COLD" can you point me to the protocol for word "COLD" in either the UPS handbook or the NMA? We get paid a lot of money to make decisions on the road. Those decisions include learning as we go. ON ALL routes, by 3 pm, the truck should be half empty, and moving remaining pkgs forward is the proceedure we are are trained to do. At that point, all remaining pkgs should be identified. With the exception of PEAK, this is the daily process. On a drivers first mistake, ok, a talk with, on his second, documentation, on his third a suspension, anything beyond that and its a walk to the fence. It isnt the companies job to hold our hand everyday, they train us to do the job and when a driver says "I DONT KNOW THAT ROUTE", the answer is always "YOU WONT BE ABLE TO SAY THAT TOMORROW". All drivers need to take service failures seriously. Communicating with the center when they know they will have failures and let the company decide what to do with the pkgs. But, once on a route, you cant repeat the same mistakes the next day. Peace TOS [/QUOTE]
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Can you get a warning letter for 'missed'
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