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Clerk/Driver Communications
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<blockquote data-quote="Packmule" data-source="post: 1508510" data-attributes="member: 33558"><p>I'm Pushing customers on this more and more, only because I've got the years in if (and I probably will) get bit in the $&@?. We get told three four times a year not to leave stuff at mailboxes. Just another one of those no win situations UPS puts us in. That's why I am willing to follow policy if it was effective. But we need better communication from clerks on the status of any ECs we bring back. And if a stop gets too problematic, RTS and let the shippers notify them that they require an alternative address.</p></blockquote><p></p>
[QUOTE="Packmule, post: 1508510, member: 33558"] I'm Pushing customers on this more and more, only because I've got the years in if (and I probably will) get bit in the $&@?. We get told three four times a year not to leave stuff at mailboxes. Just another one of those no win situations UPS puts us in. That's why I am willing to follow policy if it was effective. But we need better communication from clerks on the status of any ECs we bring back. And if a stop gets too problematic, RTS and let the shippers notify them that they require an alternative address. [/QUOTE]
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