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Creative ways managers avoid missed packages.
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<blockquote data-quote="Northbaypkg" data-source="post: 2385411" data-attributes="member: 58387"><p>Yeah, they do all kinds of BS. And no, they don't call the customer to see if it's ok. It's all to make their numbers look good so they don't get reamed by some higher up. I remember we would consistently be told to sheet up a commercial as NI1 until this new thing with the DIAD recognizing commercial stops came about. Now it's sheet it up as future or NSN. Or sometimes I get a call from an OMS asking me what time a business closes on my route. If it's before 5 they'll have the driver who has the misroute sheet it up closed after they close. I find it funny since they have all these DIAD trainings talking about customer visibility and sheeting everything with honesty and integrity. Meanwhile our management seems to do the exact opposite of all of that.</p></blockquote><p></p>
[QUOTE="Northbaypkg, post: 2385411, member: 58387"] Yeah, they do all kinds of BS. And no, they don't call the customer to see if it's ok. It's all to make their numbers look good so they don't get reamed by some higher up. I remember we would consistently be told to sheet up a commercial as NI1 until this new thing with the DIAD recognizing commercial stops came about. Now it's sheet it up as future or NSN. Or sometimes I get a call from an OMS asking me what time a business closes on my route. If it's before 5 they'll have the driver who has the misroute sheet it up closed after they close. I find it funny since they have all these DIAD trainings talking about customer visibility and sheeting everything with honesty and integrity. Meanwhile our management seems to do the exact opposite of all of that. [/QUOTE]
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Creative ways managers avoid missed packages.
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