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Customers that tick you off when it comes to COD
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<blockquote data-quote="Packmule" data-source="post: 1359819" data-attributes="member: 33558"><p>Unless there is cause to suspect damage, customers not supposed to open anything before paying or signing. As for foot dragging cod customers, politely pressure them and if they get testy with you, call it UPS policy. Let the company be the bad guy or start providing time allowances and dispatches that work with customers' needs.</p></blockquote><p></p>
[QUOTE="Packmule, post: 1359819, member: 33558"] Unless there is cause to suspect damage, customers not supposed to open anything before paying or signing. As for foot dragging cod customers, politely pressure them and if they get testy with you, call it UPS policy. Let the company be the bad guy or start providing time allowances and dispatches that work with customers' needs. [/QUOTE]
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Customers that tick you off when it comes to COD
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