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Brown Cafe UPS Forum
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damaged package question
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<blockquote data-quote="UPSGUY72" data-source="post: 569137" data-attributes="member: 14514"><p>First of all you claim didn't get approved if UPS hasn't gotten the package back in the original box. So you say that UPS was already cutting you a check can't be correct. UPS inspects the box and the damaged item to see how the damaged item was packed.</p><p> </p><p>If someone just threw a breakable item in a plain box without proper packing material the claim could get denied and the shipper not UPS could be responsible.</p></blockquote><p></p>
[QUOTE="UPSGUY72, post: 569137, member: 14514"] First of all you claim didn't get approved if UPS hasn't gotten the package back in the original box. So you say that UPS was already cutting you a check can't be correct. UPS inspects the box and the damaged item to see how the damaged item was packed. If someone just threw a breakable item in a plain box without proper packing material the claim could get denied and the shipper not UPS could be responsible. [/QUOTE]
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