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damaged package question
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<blockquote data-quote="dannyboy" data-source="post: 581665" data-attributes="member: 484"><p>Nick</p><p> </p><p>There is part of your story missing.</p><p> </p><p>We damaged the items in the box. UPS sent you some money.</p><p> </p><p>Was it for the total worth of the items, or just to have it repaired. IF it was for the total insured worth of the items, those items do not, REPEAT do not belong to you. UPS has bought them. They are the property of UPS. And you know what selling something that belongs to someone else is, dont you.</p><p> </p><p>Now, if they paid to have them repaired, (most likely a lesser cost than you insured it for), then you are free to have them repaired. They still belong to you. All we did was give you the money to have them fixed.</p><p> </p><p>So, your answer depends on what UPS gave you, the full amount of the claim, they belong to UPS, or a part of the claim to get the phones fixed. Then they belong to you.</p><p> </p><p>The fact that UPS brought them back to you indicates to me that they paid to have them repaired. But you state that they told you they would pick them up. So from that, it sounds like you got paid for the phones, so they do not belong to you, but belong to UPS.</p><p> </p><p>As far as you "maximizing" your money on this transaction, yeah, thats a nice idea, selling something to UPS claims, then selling it again to someone else. Just because they have not contacted you does not mean they wont.</p><p> </p><p>If it was me, I would write them a letter including the claim number. I would state that the claim has been paid, and you are in possession of the phones that were damaged. And as of this date, you have not been contacted for the return on the damaged phones.</p><p> </p><p>Send it certified mail to the claims address on the letter you got from UPS. I would also make a call to the claims center and write down the time, date, and the service associate you spoke with.</p><p> </p><p>Tell them they have two weeks to pick up the phones, otherwise you can not be responsible for their security past that date.</p><p> </p><p>Allow four weeks after the letter has been delivered, if they do not contact you, then throw them away. You did everything you could to comply. And you sent them notice. And they ignored it.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 581665, member: 484"] Nick There is part of your story missing. We damaged the items in the box. UPS sent you some money. Was it for the total worth of the items, or just to have it repaired. IF it was for the total insured worth of the items, those items do not, REPEAT do not belong to you. UPS has bought them. They are the property of UPS. And you know what selling something that belongs to someone else is, dont you. Now, if they paid to have them repaired, (most likely a lesser cost than you insured it for), then you are free to have them repaired. They still belong to you. All we did was give you the money to have them fixed. So, your answer depends on what UPS gave you, the full amount of the claim, they belong to UPS, or a part of the claim to get the phones fixed. Then they belong to you. The fact that UPS brought them back to you indicates to me that they paid to have them repaired. But you state that they told you they would pick them up. So from that, it sounds like you got paid for the phones, so they do not belong to you, but belong to UPS. As far as you "maximizing" your money on this transaction, yeah, thats a nice idea, selling something to UPS claims, then selling it again to someone else. Just because they have not contacted you does not mean they wont. If it was me, I would write them a letter including the claim number. I would state that the claim has been paid, and you are in possession of the phones that were damaged. And as of this date, you have not been contacted for the return on the damaged phones. Send it certified mail to the claims address on the letter you got from UPS. I would also make a call to the claims center and write down the time, date, and the service associate you spoke with. Tell them they have two weeks to pick up the phones, otherwise you can not be responsible for their security past that date. Allow four weeks after the letter has been delivered, if they do not contact you, then throw them away. You did everything you could to comply. And you sent them notice. And they ignored it. d [/QUOTE]
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