Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Damaged packages !!!!!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="beentheredonethat" data-source="post: 841357" data-attributes="member: 4886"><p>I think the real reason for this, is that we have people doing the wrong thing for the right reason. We have directives from corporate to work on certain items we are weak in. Damages have historically been a weak point for UPS. We shouldn't be delivering packages that are damaged or suspected of being damaged. We should instead have those packages never loaded on the drivers car. They should be processed by the clerk in the center. They can then deal with what they find inside the package. If it is damaged, so be it. We then follow the proper procedure for a damaged pkg inside the center. In my opinion if UPS doesn't want us to use a code on the DIAD, then take the option away. However, keep in mind. If someone tracks a pkg, a driver may indicate damaged when it wasn't. After we repackage item and deliver, the information on the scans can cause issues for the shipper when they see delivered a day or so after it was listed as damaged.</p></blockquote><p></p>
[QUOTE="beentheredonethat, post: 841357, member: 4886"] I think the real reason for this, is that we have people doing the wrong thing for the right reason. We have directives from corporate to work on certain items we are weak in. Damages have historically been a weak point for UPS. We shouldn't be delivering packages that are damaged or suspected of being damaged. We should instead have those packages never loaded on the drivers car. They should be processed by the clerk in the center. They can then deal with what they find inside the package. If it is damaged, so be it. We then follow the proper procedure for a damaged pkg inside the center. In my opinion if UPS doesn't want us to use a code on the DIAD, then take the option away. However, keep in mind. If someone tracks a pkg, a driver may indicate damaged when it wasn't. After we repackage item and deliver, the information on the scans can cause issues for the shipper when they see delivered a day or so after it was listed as damaged. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Damaged packages !!!!!
Top